select auto create upcoming public holidays for our system to do the leg work for you for those known public holidays.
You are able to enter in your own, this will cover your business shutdown period for those days in between the public holidays.
Example:
To view those days visit https://publicholidays.com.au/ to help plan out your shutdown period.
Once you have done so, your afterhours announcement will play on those days which you have set.
If you wish to update your afterhours announcement follow the below instructions
Go to Tools/Setup > “Announcement”
Upload or create your own. for more information visit Announcement
Go to “Numbers” page.
Select the desired number you want to apply your announcement to.
5. Go to “Otherwise, follow this default route:”
Select route type “Announcement” if not already set and select your newly uploaded/created announcement.
If you wish to have customers leave you a voicemail, set step 2 as voicemail and point this to an extension that you would like for them to go to. example would be setting this to your Front desk or receptionist extension. for more information about setting up a voicemail. go to Extension and Users page
Click “Save” top right of the page to apply your changes.