Christmas Break and Holidays

Setting you phone system up for the Christmas Break or a shutdown period with your time conditions and playing an announcement.

OPTION 1 - Amend Afterhours Only

If your business is completely shut down between the break, You can manually turn off the time conditions.

1. Sign into your portal, Click on Numbers > Select the Number you wish to edit

2. Click on the phone number that you want to apply the changes too, click Edit

3. Click "ON" Button to turn off the time conditions.

4. Select the announcement you would like to play from the drop-down menu for that period.

Open

5. Click Save

OPTION 2 - Enter Multiple Days with different business hours.

If you have staff working through the Christmas break and require to amend the hours of operations for specific dates.

1. Sign into your portal, Click on Numbers > Select the Number you wish to edit

2. Click on the phone number that you want to apply the changes too, click Edit > Edit Time Conditions

3. To auto create upcoming public holidays within our system, click on “Public Holidays” to see the options. you can select “Auto create upcoming public holidays” so that our system does the leg work for you depending on the state you have selected.

Example:

To view those days visit https://publicholidays.com.au/ to help plan out your shutdown period.

Once you have done so, your afterhours announcement will play on those days which you have set.

4. Click Next After Hours

5. Click “Save” top right of the page to apply your changes.