Controlling Business Hours From Your Phone

You have the ability to perform temporary overrides on your business hours/after hours setup directly from any of your devices. It’s important to note that this applies to all number on your account at once.

To Do this Dial *280 from any device on your account

The system will then playback a message to indicate what has happened. Here are the messages and what they mean.

After Hours Mode Enabled

This means that you toggled your system into after hours mode. It will come back into business hours on the next active day.

Example:

Current Time: Tuesday 4pm

Business Hours: Mon - Fri 9am - 5pm

Result: After Hours mode from 4pm Tuesday to 9am Wednesday

Business Hours Mode Enabled

This means you have toggled your system into business hours mode, it will go back to after hours mode and then end of the next business hours time

Example 1:

Current Time: Tuesday 7am

Business Hours: Mon - Fri 9am - 5pm

Result: Business Hours mode from 7am Tuesday to 5pm Tuesday

Example 2:

Current Time: Saturday 12pm

Business Hours: Mon - Fri 9am - 5pm

Result: Business Hours mode from 12pm Saturday to 9am Sunday ( you would need to toggle off to close off when you leave on Saturday )

After Hours Override Removed

This means we have cancelled a previously applied override as specified above.

No Number Found

This means that you don’t have any numbers on your account with a time condition set, so there is nothing for the system to do.